Espresso Coffee

Rich. Smooth. Naturally irresistible.
Crafted from 100% Arabica beans and natural identical Coffee flavour, this luxurious instant blend delivers quality coffee in seconds—without artificial additives or sugar.
Just stir. Sip. And savour the moment. Made for mornings, meetings, and everything in between.

Refund & Cancellation Policy — Coffy Rico

Last updated: 10 Dec 2025

1. Order Cancellation
You may cancel your order within 12 hours of placing it, provided it has not been shipped.  
To cancel, email us at hello@coffyrico.com with your Order Number.

2. Return & Refund Eligibility
We accept returns ONLY in the following cases:
- Product received is damaged
- Product is defective
- Product does not match the description

Returns must be requested within 7 days of delivery.

3. Return Process
To request a return:
1. Email hello@coffyrico.com with your Order Number  
2. Attach product photos clearly showing the issue  
3. We will review and respond within 2 business days

After approval, you must send the product back in original condition & packaging.

4. Refund Process
Once we receive and inspect the returned product:
- If approved, refund will be issued within 7 business days to the original payment method.
- Bank/UPI processing time may vary depending on your provider.

5. Non-returnable Items
The following items cannot be returned:
- Used products
- Products without original packaging
- Products returned without prior approval

6. Return Shipping Costs
- If the return is due to our error (damaged/defective/wrong item), we will bear the return shipping cost.
- For customer-initiated returns (change of mind, wrong selection), shipping costs must be borne by the customer.

7. Contact
For cancellations, returns, or refund queries:  
Email: hello@coffyrico.com  
Address: Shop no 513-14, Upper Ground Floor, Avadh Textile market, Umarwada, Surat, Gujarat 395010.